The Dog Lady in Heath, LLC

We offer services for:

• Dogs
• Cats
• Fish
• Birds
• Reptiles and Amphibians
• Caged Pets
• Exotic Pets
• Horses
• Farm Animals
• Special Needs Pets
• Rabbits

About My Business

Our Philosophy- At The Dog Lady in Heath, LLC, we believe that pets are members of the family and deserve the same level of care and attention as their owners. We treat every pet in our care with love, respect, and compassion. Our Expertise- Our team consists of experienced pet caregivers who have a deep understanding of pet behavior and needs. We have the expertise to provide specialized care for pets with medical conditions, special diets, and other unique needs. Our Services-

We offer a wide range of services, including overnight boarding, doggy daycare, dog walking, drop-in visits to your home, as well as house/dog sitting in your home. We also provide transportation services to and from appointments, as well as specialized care plans for pets who require extra attention and care.

This Pet Care Services Agreement (“Agreement”) is entered into between

THE DOG LADY IN HEATH, LLC (“Provider”) and _______________________________________________________________ (“Client”).

For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows:

1. Term

The term of this Agreement shall commence on the date of full signature and continue until the Services are complete and full payment, including expenses, has been rendered.

2. Client Contact Information

Name: ______________________________________ Phone: _________________________ Address: _____________________________________________________________________ Email: _______________________________________________________________________ Pet 1 Name: _______________________ Type: ________________ Age: _______________ Pet 2 Name: _______________________ Type: ________________ Age: _______________ Pet 3 Name: _______________________ Type: ________________ Age: _______________

3. Services Performed

It is understood and agreed that the obligations and covenants contained in this Agreement shall apply to all services provided by Provider to Client in the future. Provider will notify Client of price changes for services prior to new assignments.

Provider agrees to provide pet care and other related services on an as-needed basis upon Client’s request. Such services may include, but are not limited to, pet sitting, dog walking, grooming, taxi/shuttle service, home care and plant care. In consideration for such services,

Client agrees to pay Provider the current rates in effect at the time that Provider provides the requested services to Client.

Provider’s services will be provided in accordance with Client’s written instructions and requests subject to the terms, conditions and limitations set forth herein which shall govern in the event of a conflict.

For dogs and cats, Client must ensure that each pet’s collar includes Client’s current contact information and a current rabies vaccination tag.

Client is solely responsible for pet-proofing Client’s Residence, both inside and out, including securing doors, fences, gates, latches and openings which could potentially result in escape.

4. Payment

Client must pay in advance, in full before services are scheduled. Otherwise, payments are due upon Provider’s completion of the requested services or as mutually agreed by Provider and Client.

An insufficient funds fee of $35.00 will be assessed for any returned payment.

5. Holiday Rates

Holiday Rates will be $5.00 extra for each visit/trip ($5.00 extra for overnight) for the following Holidays: Easter Day, Memorial Day, July 4th Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day and New Year’s Eve and New Year’s Day.

6. Supplies

Client will be responsible for furnishing all necessary items for the requested pet care, including, but not limited to, adequate food supply, medications, well-fitting collars and leashes, pet waste bags, cat litter, cat litter scoop, and appropriate equipment for safe handling. If necessary, Client hereby authorizes Provider to restock such supplies. In the event of a restock errand, Client will reimburse Provider the actual cost of the supplies as reflected in the receipts for purchase, plus a $10.00 service charge.

7. Pet Safety

Client shall be solely responsible for disclosing to Provider the existence of all pets in the home and any pet allergies, illnesses, health conditions, habits or behaviors (e.g. aggressiveness, biting, escaping, favorite hiding places) that could impact Provider’s provision of services or safety.

Client authorizes Provider to use all means reasonably necessary in Provider’s discretion to keep Client’s pet(s) safe and healthy while providing services under this Agreement. This includes, but is not limited to, isolating an ill, injured or aggressive pet in a separate room or crate and/or seeking medical attention for an ill or injured pet.

Client acknowledges that Provider must meet all pets with Client present prior to first reservation. All pets being cared for by Provider must belong to Client. If other pets will be

present for Provider reservation, those pets’ owners must sign new client paperwork and meet with Provider in advance of reservation.

In the event Provider, in his or her discretion, deems veterinary treatment is necessary, Provider will first attempt to contact Client. If Client cannot be reached, Provider will attempt to contact the designated Emergency Contact(s). If neither party can be reached, Client authorizes Provider to seek treatment from a veterinarian pursuant to the emergency form executed herewith and incorporated herein by express reference. It is to be noted that the amount on the veterinary authorization form is the maximum allowable expense for life saving measures. In the event that life-saving measures exceed this amount, Client understands that pet is at risk for further injury, illness, or even death. In the event that the pet is suffering, the pet, at the discretion of the veterinarian, may be humanely euthanized.

For dogs and cats, Client represents and warrants that pets subject to this Agreement will remain current with rabies vaccinations during the duration of this Agreement. For dogs, Client represents and warrants that pets subject to this Agreement receive regular heartworm testing and monthly heartworm prevention and will remain current on same during the duration of this Agreement. Provider reserves the right to request veterinary records from Client to ensure compliance with this Section of the Agreement at any time while this Agreement is in force.

Client acknowledges that Provider is not able to evacuate pets in the event of a natural disaster (e.g., hurricane).

8. Access to Home

If it is necessary for Provider to enter Client’s Residence to provide services under this Agreement, Client shall provide an adequate means of accessing and securing the Residence, including, but not limited to, a key or keys; an alarm code and clear instructions for arming and disarming any security devices in operation; and, if applicable, a guest pass or access code for entry into a gated community.

In the event Provider is unable to gain entry into the Residence, Client hereby authorizes Provider to employ a locksmith to provide access. Should the services of a locksmith be required due to Client’s failure to provide a proper means of access or the malfunction of a lock or other door opening mechanism, Client shall reimburse Provider for all costs incurred in connection therewith.

When appropriate, Client agrees to notify neighbors that Provider is providing services at the Residence in order to prevent unnecessary contact with neighborhood security and/or police.

For security and the safety of Provider, Client shall notify Provider in advance if other people will be accessing the Client’s residence during the dates of Provider reservation.

Client will give Provider two working residence keys. One key is used as a backup and used for emergency purposes, lockout, or if a second person is helping out on the job. The other key is for the Provider. If Client provides only one key, Client will be charged $5.00 for each key made. All keys are locked up when not in use,

If Client does not want Provider to retain keys, a fee of $15.00 will be collected at the time of the consultation to return Client’s keys to Client via Certified Signature Confirmation USPS mail.