An open letter to the judge who told a pet sitter to get a real job
Beth Stultz, Pet Sitters International
As I read the post, I simultaneously felt my heart sink and my blood pressure begin to rise. Over the weekend, in PSI’s private chat group, a pet sitter recounted a shocking and demoralizing experience she’d had in court the previous week. While at an alimony hearing, she was asked by the judge about her job and she explained that she was a professional pet sitter—to which the judge replied, “No, what do you really do?” As she tried to explain, the pet sitter said the judge waved her hand dismissively, said pet sitting is something high schoolers do and that she needs to get a real job.
While I don’t know the full details of the hearing, if the pet sitter’s job factored into the judge’s ruling or if the judge was a pet owner herself, there is one thing that I do know—without question—and that is that professional pet sitting IS a real job.
The pet industry in the U.S. alone is a $60 billion industry—and reports indicate that the pet services segment, which includes professional pet sitting, garners more than $5 billion each year. According to the U.S. Department of Labor’s Occupational Outlook Handbook, employment of animal care and service workers is projected to grow 15 percent by 2022, faster than average for all occupations.
PSI's most recent State of the Industry Survey shows that its pet-sitting member businesses earn an average income of $60,625 (USD) and collectively, PSI pet sitters service more than 700,000 pet-owning households each year.
Since 1994, PSI has worked with tens of thousands of professional pet sitters who parlayed their love of pets and entrepreneurial spirits into viable, profitable career paths. Professional pet sitting is not the work of high schoolers—or family members or friends.
Professional pet sitters are small-business owners—vital contributors to their communities and the local economy. (According to the U.S. Small Business Administration, since 1995 small businesses have generated 64 percent of new jobs, and paid 44 percent of the total U.S. private payroll.)
These professional pet sitters have a business license, pay taxes, are insured, bonded, and trained in pet care and pet first aid. They work 24-7 year round to ensure pet owners can have the peace of mind offered by quality, reliable pet care when long work hours or travel keep them from their beloved pets.
Ask any professional pet sitter who has worked a twelve-hour day dashing between pet-care assignments, only to come home and spend additional hours on bookkeeping, payroll and marketing efforts—this is not the work of a high schooler, this is a REAL job.
Ask any professional pet sitter who has missed holidays with her family, extended pet-sitting visits to ensure an ailing pet was comforted or felt the loss of a client’s pet passing—this is not the work of a high schooler, this is a REAL job.
Or, better yet—ask one of the hundreds of thousands of pet owners who benefit from the services of a PSI professional pet sitter each year.
Ask the pet owner who was alerted by his professional pet sitter that his dog’s behavior at the pet-sitting assignment was unusual and recommended an emergency veterinary visit—which saved the dog from dying from canine bloat.
Ask the pet owner who was able to call her professional pet sitter at 2 a.m. when she learns that her mother—on the other side of the country—had been admitted to the hospital in critical condition and is able to secure pet care as she rushes to the airport.
Ask the family whose professional pet sitter has graciously agreed to sit with them as their 15 year-old cat with late-stage chronic renal failure has to be euthanized.
This is not the work of a high schooler—and professional pet sitting is certainly a REAL job.
Unfortunately, it’s not only this one judge who holds these misconceptions.
I’ve been at PSI for more than a decade now. I’ve heard from well-meaning pet lovers who want to know more about becoming a pet sitter because they would “just love to play with cats and dogs all day.” I’ve spoken with established pet-sitting business owners discouraged by pet owners who want the fee lowered because all they need the pet sitter to do is “check in on the pets.”
I’ve heard pet owners—and even news outlets—use the term “pet sitter” carelessly, referring to anyone—from a family friend to the neighborhood teenager asked to walk the dog—as a “pet sitter.”
But, I’ve also heard from the pet sitters—these professional pet sitters who spend countless hours researching to ensure they are following all local laws and ordinances, these professional pet sitters who consult with attorneys and accountants to ensure their businesses have a strong foundation, these professional pet sitters who join Pet Sitters International to ensure they have access to insurance, bonding and educational resources to best serve their clients.
I’ve met pet sitters who have left successful careers as business analysts, teachers, marketers and lawyers, to start their own pet-sitting businesses. I’ve met pet sitters who have devoted time and money to attend pet-sitter conferences, complete the certificate program and take advantage of ongoing pet behavior and health classes to stay current in a growing and evolving industry. I’ve watched as pet sitters mourned and comforted one another as they honored their clients’ pets that had passed away, finding solace in a group that understood that pet sitters love their clients’ pets as their own.
I invite the judge—or anyone still doubting the validity of professional pet sitting as a career—to spend one day with a professional pet sitter…to come to one pet-sitter conference…to ask one pet owner what her professional pet sitter means to her and her pet.
And, then you will know what those of us at Pet Sitters International know without question:
This is not the work of a high schooler—in fact, professional pet sitting is even more than a REAL job.
It’s a career, it’s a lifestyle, it’s a passion. And thanks to REAL pet sitters who seriously pursue this REAL vocation, it’s a better world for pets and the people who love them!
Comments
IGL
Pets In Arms
Roscoe Seching
Jay P.
Jay P.
Rubaa Bahirah
Rubaa Bahirah
Lisa Pon
I would not let some high school kid into my home to look after my precious animal. More often than not they don't even show up as they have suddenly something more important, like a date. Or the kid will have a little party in your home and forget to feed your pet. And what about an animal that needs medication? A pill, maybe insulin shot, special feeding for an older animal? Will you trust a high school kid to do that? I don't think so.
So get off your high horse, judge, and accept the fact that not everyone needs to be a lawyer to have a "real job".
Lois Stein
I have been pet sitting for over 15 years. I also went to school to become a Dog Trainer. I also went to the Red Cross and took their Dog First Aid course. I've paid taxes, $600.00+ in Liability Insurance, Bonding Insurance and Membership fees for over 15 years. I spent several thousand dollars for my training as a Dog Trainer. I've tried to educate myself in every aspect of animal care. I've spent several thousands of dollars on training videos, books and seminars.
Many times I've made plans to go to Grand Rapids, Michigan to visit with my son and grandchildren or St. Petersburg, Florida to visit my other son. My clients call me because they want to make plans to go away. I don't go to Grand Rapids or St. Petersburg. I stay home to accommodate their pets. I've given up my vacations to be here for my clients. My husband went to Curacao this Christmas because his daughter made a Bat Mitzvah for her daughter. The Bat Mitzvah was on December 25th. I didn't go because my clients made reservations with me weeks ago. If someone hires me for two visits to take care of their dogs or cats, I will go three times to check on them and not charge for the third visit. My concern is with the animals, not the extra visit. When I visit someone's home, I always check the pet out. I run my hands on their entire body to see if I could feel any lumps or bumps. I told one client what I felt. She took the dog to the Vet and it saved the pet's life. The lump was cancer. My clients call me because they are having a problem with their pet. I give them free advice. I am in this business because I love being around animals. When clients bring their pets to my home to watch them, I will make sure the dogs eat. I will give them salmon, beef, chicken, or bison burger in their food to get them to eat. I first ask the client if their dog could have real food. If they say yes and their dog won't eat his dry kibble, I give them the real food. I don't charge my client. I do it because I love their dogs as if they were my own. Would a teenager take such care? I once had a client who had an 18 year old Cairn Terrier named Duffy. I slept downstairs on the couch and kept waking up during the night to check on him. I watched him many times. The owner told me that she felt that Duffy would be more comfortable at home and she had the neighbor's teenage daughter who was going to go to check up on Duffy. A few months later, the owner called me to see if I could watch Duffy. I told her that I thought she felt Duffy would be better at home. She told me that when she arrived home, the house was a disaster. The girl didn't give Duffy his medicine.
So Judge.."NOT A REAL JOB? A TEENAGER'S JOB?" I had another client who brought her Poodle Shelby to me. Shelby was about 10 years old and on Phenobarbital. The older couple brought the dog to my house and gave me her medicine.
When it was time to give the medication, it didn't look like the other medication that I had given at other visits. So, I didn't give Shelby the medication. When the owners came to get the Shelby, I told them that I didn't give Shelby the medication because it didn't look the same as previous medication. When the owner looked at the medication, she said that she gave me her heart medication. She was thankful that I didn't give it to Shelby. TEENAGER'S JOB? NOT A REAL JOB????? REALLY!!!!!
Marie OBrien
Barbara Lee -aka "Wally's Nanny"
I am "Wally's Nanny" for 3 very regular clients. Two of the clients have a 3 dog house. The other a cat & dog.
To say I love what I do sells my dedication short. I am bonded to cover my self and my clients. I am in a professional program to educate my self for the sake of animals and their owners. I have given medications, rescued a pets from the pound, held crying humans who lost a pet unexpectedly, picked up 3 large dogs from the kennel- to save the family a lot of heart ache (poor pet care) not to mention a lot of money.
This judge needs some more education. I would never expect some one in high school to take on the responsibilities I do as a Professional Pet Sitter who stays in my clients wonderful homes for weeks at a time.
Arlene Rodriguez-Vinciguerra
I regularly take our clients' pets to the veterinarian, to play groups, I pick up food and medications, and I have sat by our clients as they have faced the inevitable decision when their pets' medical condition can no longer be helped. Every time I lose a pet, I feel as if another part of my heart has been broken.
Mr./Ms Judge, this is NOT the job of a high school student. Please refrain from such comments on topics you have no knowledge of!
Jan
As someone who used to work in law, I will also boldly stand before any Judge and tell them why they are wrong. It may land me in contempt, but with my business booming as it is, I'll be out of jail in an hour. :)
Lori
Yvonne DiVita
Barbara French
She has given my cats subcutaneous fluids when they were in kidney failure, and regular medications when they needed it. I have a cat who has a specialized, custom made shoulder support vest coming to address his unusual orthopedic issues, and my first thought was "I need to call Jill to show her how the vest needs to go off and on, in case she needs to deal with him."
Responsible pet owners lean hard on their pet sitters. I'd live for the judge to have to follow one around for even a single day.
Toni Gavello
Tony Hobbs
Roberta Diamond
Lynn Hall
I have never regretted my decision to go down this path and have helped several others get stated in this PROFESSION!
I would love for this judge to spend a 5am to 8pm day with me anytime!
Tony Bruns
It stopped bothering me long ago and when it does I just think about my client that has a 17 year old cat in renal failure who is living his dream of ascending Mt. Everest this year. His eyes were welled with real emotion as he told me he couldn't have made this happen without finding our service 7 years ago.
That is only one of many such differences our commitment to professionalism and sense of business ethics has fostered in the lives of our clients. We enrich the lives of others, human and animals, and for what is still an honest value relative to price. To quote one of my favorite songs; "I call that a bargain, the best I ever had". No judge, friend or family member can change that for me or the people whom I've helped.
Sharon Brown
Beth Goldin
My message to the Judge: Your Honor, Come and share a day with me! It will be a true eye opener because your remarks
were out of order!!!
Damiane de Wit-Guzman
I entered the industry with the hobby mindset, it's all I knew. Just like many, I didn't think I could make a full time income at it. Once I made the leap, I quickly learned that I could easily make a good living owning a pet sitting business. In fact, I make more than I did at my previous hourly wage job as a veterinary technician. May 2016 will be 9 years as a pet sitting business owner, I love my job and wouldn't trade it for any other!
Damiane de Wit
Exceptional Pet Sitting
Dallas, TX
Jena Howard
I am not upset by this, I am laughing all the way to the bank with a very successful Dog Walking/Pet Sitting business!
donnasue jacobi
Jennifer
I have been through so much of what you describe and then some in my over 16 years of pet sitting.
I actually had a very similar experience in court. I was asked why I don't get a real, different job. I have never been so angry in my life.
As others have expressed, I'd love to have this judge spend one day, hell, one hour with me. I can bet she wouldn't last through half of what I deal with in one day.
Jennifer Lynch
I would like to add to what was said in the letter by saying "Would a local non professional pet sitter get out of bed when they hear sirens to go help rescue a clients pets from a fire when the owner is nowhere to be found in the middle of the night and call the owners emergency number trying to find them even when the owner is not away on vacation? The answer is only a professional pet sitter would!"
Jennifer and David Lynch
Jenny's Mobile Pet Service
Shannon Arner
I agree with Rob Nager. I welcome this Judge to come to NC to ride with one of us for a few days. Come and watch me give insulin injections to a dog, sub-q fluids to a cat who would be boarded otherwise, help a senior pup up and down his front steps so he can go for a dignified walk, or simply make a crated dog's day by taking her for a hike to improve her quality of life. These, along with many other reasons make our professions just that, a profession- A JOB! Perhaps this Judge needs a JOB that is more rewarding than putting others down, in attempts to making herself feel better.
I welcome you, Judge. Anytime.
Cathy
Jason Christensen
Gail Wunderlin
Cathy Bill
Sharon Graves
Robbie-Ann
Rick Tierney
Excellent letter. I have read it at least 6 times, and have shared it on my Facebook business page and emailed it to all of my clients (past and present).
You can add my name to the list of professional pet sitters who would gladly escort the judge on my daily rounds. But please tell her to be at my home before 5:00 AM, so she can also see the marketing, bookkeeping and payroll aspect of our job. After all, the taxes we pay partially go to pay her salary, or that of judges in our respective states.
Professionally yours,
Rick Tierney
Owner, President
Sundance Pet Care Services, Inc.
(DBA Paw Prince)
Gina Triay
Carey
rosie mapplebeck
Ann Marie Schrage-Glaviano
Pet care is an movable enterprise zone that experienced providers can successfully work out of the box, square jobs where perhaps you go to one place everyday at work. There is diversity, responsibility and a personal commitment to a client to oversee another's pet as another family member in fur or feathers, hooves or fins. Is he going to say that daycare or childcare is the job of a high schooler. I think not!!!! There is equal dedication, commitment and knowledge a qualified pet care provider shares with thier client. Companion Pets truly need a new category, than the department of agriculture, which is largely tied to a time, when only farms sustained our economy.
Pets are family members and the companion bond is no less important that that of one's human loved members.
Just get the facts together and give a presentation to educate the Judge with the facts.
Ann Marie Glaviano
Carrie Hall
Fondly
Carrie L. Hall
TLC Vacation Watch & Kennel Alternative
jbcrittersitters
Donna Skjeveland
Alexandra Walker
Wendy Waghorn
Brenda Dennison
Maureen Smith
Amanda Stufflebeam
Angie McGrath
Sincerely, Angie McGrath
Angie's Whisker Watchers Pet Sitting
Alissa Rothstein
Linda Day
BUT my clients are happy. And so many tell me so, and many will not make plans until they know I am available. No, it's not been easy on my four dogs, nor my husband at times.. But thankfully they do understand that Mom will be home after sleeping away for a week, or two....I love my REAL
Job!
Warm Holiday wishes to all!
Linda Day
www.lunenburg.com/business/no kennels.htm
Clare Mix
I am a former tax accountant (C.P.A.) and wildlife biologist. I have over 5 years of graduate schooling. I now run a small business in Colorado. In this business, I pay taxes to the IRS. I have to follow state laws for contract terms and conditions. I have to meet federal guidelines for hiring and firing people (OSHA) and paying wages; I have to interact professionally with clients using software that is customized to my business. I have had to learn how to market my business and operate a website. I have thousands of hours of experience with animals coming from abused/neglected homes, that most people are too afraid to handle. I have thousands of volunteer hours at pet shelters that have formed my vast knowledge of animal behavior. Everything I have learned in my life, as an accountant and as a biologist and as a volunteer, goes into what I know now. I AM A PROFESSIONAL PET SITTER.
Clare Mix
Wings and Whiskers LLC
Windsor, CO
Stella Flannery
Jeri Schott
Jeanne Crockett
Tara Liggett
As a Professional Pet Caregiver I also dedicate my life to the well being, health and happiness of the pets in my care. AND it is not for highschoolers, in fact it's against the law to put a minor in a person home to care for their pets and home. As well as dog walking. Would this minor be able to take a sick pet to the emergency at midnight even if it drives a car would it have the savvy to know what to do and where to take it? I doubt it. Anyone with enough common sense would not allow this minor in their home for that responsibility. Nor would they have them do a daily dog walk. Would this minor who would be texting on the phone on that walk be able to handle an altercation with another dog approaching should it be aggressive and know what to do. I don't think so. Even the best and well trained dog walkers have their problems but being an adult with experience know how to resolve it with no altercations. I virtually work 365 days a year. Love what I do and glad I'm not a very misinformed Judge. Yes, I'm sure this Judge doesn't have any pets and I hope they don't get any, God knows what pet care she'd hire!
This Judge needs some basic common sense and then we can talk!
Roxanne Lechuga
Roxanne Lechuga
Sittin' on the Hill
Dawn miller
Dawn miller
Elizabeth Elias
Lara Simonsen
Sari Reis
Dorinne Whynott
Lawana Quest
Tracey Zysk
I am insured, bonded, criminal background checked and pay all my expenses including my mortgage and government required health care in the expensive Northeast.
My job taking care of terminally ill animals, helping clients with their pets on an unexpected early delivery of a child, going to clients homes to turn up the heat to prevent their pipes from bursting, calling the police for suspicious activity around my clients homes IS A REAL JOB that a teenager hasn't had enough life experience to handle in and of these unexpected situations.
To this Judge: Would that teenager know how to handle a situation similar to 9.11 or the Boston Marathon bombing? Well that is the reality of life and those unfortunate situations happened while I was pet sitting. I knew how to handle it...and all animals were cared for until their owners returned home safely !!
Thank You,
Tracey Zysk
owner, Wiggles & Jiggles Pet Care
Sole Proprietor, Female Business Owner for 15 years
Lori King
Robert Nager
As one of those who walked away from a successful corporate sales career in favor of a professional pet sitting career I echo every word in this article.
Please invite the judge to ride with me or one of the 20 devoted professionals in my employ. We're operating on both coasts and I'll even pay to fly her to either location to spend a day on the road with one of us!
Please contact me directly at toodog@decadentdog.com. I'm incredibly serious. I'd love an opportunity to show the judge how/why we are proud to do what we do!
Respectfully,
Rob Nager
DECADENT DOG